Microsoft has released CU December 2012 for Lync Phone Edition (includes MoH for 2nd generation phones)
Yesterday Microsoft released CU December 2012 for Lync Phone Edition. The latest LPE firmware is for both Lync 2010 and Lync 2013. The name of the patch has been changed from Lync 2010 Phone Edition to simply Lync Phone Edition to reflect both systems. The BIG new feature in this release is Music on Hold feature (KB2703325)- you now have static hold music when placing a person internally/externally on hold. Make sure thisis tested in environments where you are providing external music on hold (PSTN) via a gateway and no, the music file is not customizable. However, the lack of this feature has been heard and is now adressed at the phone level for all current phones (i.e. all but the Polycom CX700/LG-Nortel 8540). The older phones have limited memory and will receive limited updates moving forward. Important notes and limitations from the above KB article include:
To enable the "Music on Hold" feature, the administrator must set the value of the EnableClientMusicOnHold client policy to "true." To do this, the administrator must run the following cmdlets in the Lync Server Management Shell: Set-CSClientPolicy -Identity <Policy_Identity> -EnableClientMusicOnHold:$TRUE
After the update is applied, neither the administrator nor users can configure or customize the audio file that is used for the “Music on Hold” feature. This is because the audio file is embedded in the update.
After the update is applied, if more than one call is on hold at the same time, music is played only for the first call. This occurs because the processing power of the telephone is limited.
Additional Notes:
Lync Server 2010 build number is 4.0.7577.205
Lync Client build number is 4.0.7577.4356
Lync Group Chat build number is 4.0.7577.4102
Lync Group Chat Server build number 4.0.7577.4071
Lync Group Chat Admin build number 4.0.7577.4102
Lync Attendee build number is 4.0.7577.4356
Lync Attendant build number is 4.0.7577.4098
Lync Phone Editions build number is 4.0.7577.4366 (.4363 for CX700/8540)
2011 Orlando, FL
Other than the rain in Orlando (who could have expected that, not me) Orlando is very nice this time of year. I am enjoying the location/hotel happy that my presentation went well yesterday, but a bit under-whelmed at the information presented this year. So much has happened at such a fast pace in 2010 and the beginning of 2011 yet nothing 'new' is being discussed. The cloud story is not new - in fact the idea is not new. Migrations and methods - definitely useful for those that are still on older systems (and there are a lot), but again nothing new. Rehashing the new features that have already been discussed in the products is the most relevant I suppose, in case you have not heard...but really, what we what needs to be shared is how to use the technology in an efficient manner and make sure you are already for the technology tomorrow.
Granted, I do have a slighted view but I do think the UC technology (on premise) is where the futures and cost savings of tomorrow are to be found. Reducing Telco costs using ITSP SIP trunking, enabling a remote workforce, reducing travel expenses, all while improving time-to-market and customer/client satisfaction is exactly what Microsoft Lync has to offer.
If you are in Orlando for Exchange Connections make sure to stop at the EXC22: Enabling PSTN Communication Using the Internet and a SIP Trunk Provider with Lync Server (Tuesday, 10:15am in Tuscany B) where I will briefly discuss how to implement a SIP trunk using IntelePeer as an example.